I don't recognize a charge from SearchAZ

If you see a charge you don't recognize, here is how to check it.

How the charge appears

Charges from SearchAZ show SearchAZ in the description on your bank or card statement. The exact wording can vary slightly depending on your bank. You also receive an email receipt from SearchAZ for every payment.

Check before contacting your bank

1. Search your inbox (and spam) for "SearchAZ". Look for a purchase confirmation or receipt.
2. Ask family members or anyone who may have used your card.
3. Remember that subscriptions renew automatically. A charge may be a renewal of an earlier purchase. The renewal date and price are shown in your first confirmation email.

Contact us first

If you still don't recognize the charge, contact us before disputing it with your bank. We can usually issue a refund directly within one business day, which is faster than a bank dispute.

Need More Help?

Email us at support@searchaz.ai from the email address on your account, or submit a request. To help us find your account faster, please include:

• The email address the receipt was sent to (if any)

• The date and amount of the charge

• The last 4 digits of the card that was charged